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There's often no time limit on returns to JCPenney with an original or gift receipt. Products can also be exchanged without a receipt for store credit equal to the lowest selling price from the previous 45 days. There are a few exceptions to the no-time-limit rule, including a 60-day deadline for fine jewelry and a 10-day window for smartwatches and fitness trackers. Customers have only 48 hours after delivery to return major appliances, furniture, mattresses, fitness equipment, and electronics, and these are subject to 15 percent restocking fees, as well as pickup charges in some cases.
Macy's gives customers 180 days from the date of purchase to return or exchange what they buy. There is no charge to return items by mail. With an original or gift receipt, Macy's will refund the purchase amount or award store credit. Without a receipt, store credit is the only option.
Kohl's offers to accept returns at any time with proof of purchase. The only exceptions are "premium electronics" (the retailer doesn't specify what these are), which have a 30-day return window. If you've got a receipt, Kohl's will refund the purchase price or give you store credit; without proof of purchase, you'll receive store credit. Online purchases can be returned to any store, free of charge, or shipped back in the mail, but customers must pay for return shipping.