TERMS AND CONDITIONS MAY APPLY
Companies make it very easy for consumers to start using their services -- by offering a free trial or requiring only a brief online form. Canceling is often more difficult. As many consumers know all too well, trying to end the relationship before the expiration date may incur a penalty, typically called an early termination fee. Even with no ETF, customers may have to provide notice in writing or find time during business hours to call a specific phone number that is hard to find. Those who can't get out of a continuing service contract have no choice but to continue using the service -- and making monthly payments. To make things easier, here are the cancellation policies for three types of companies traditionally reluctant to let customers go: mobile phone companies, gyms, and credit-reporting agencies.