Shop Smartly
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Everything You Need to Know About Holiday Shopping at Your Favorite Stores

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Shop Smartly
littleny/istockphoto

Shop Smartly

Every holiday shopping season, Amazon, Target, Best Buy, Walmart, and countless other retailers compete for your dollars. But great deals aren't the only thing to look for. Perks like free holiday shipping, a generous return policy, and stores open on Thanksgiving can make a difference to your holiday budget and help you shop more efficiently. Play it smart this season and check your favorite retailer's holiday shopping policies and hours before you jingle all the way to the mall.

Store policies may vary by location and exclusions apply.

Amazon
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Amazon

Free shipping: $25 minimum; no minimum for Prime members. 
Free return shipping: On eligible items.
Holiday return window: Items shipped between Nov. 1 and Dec. 31 can be returned through Jan. 31, 2020.
Gift return policy: Amazon credit with a gift receipt. No exchanges or instant refunds.

Apple Store
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Apple Store

Open on Thanksgiving: No; last year, most stores opened at 8 a.m. on Black Friday.
Free shipping: Yes (no minimum)
Free return shipping: Yes
Holiday return window: Standard policy applies — 14 days.
Gift return policy: Apple gift card with a gift receipt, serial number, or order number.

Barnes & Noble
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Barnes & Noble

Open on Thanksgiving: No; last year, most stores opened at 8 a.m. on Black Friday.
Free shipping: $35 minimum
Free return shipping: No
Holiday return window: Not yet announced. Last year, items purchased between Nov. 1 and Dec. 31 could be returned through Jan. 31.
Gift return policy: 60 days with a gift receipt for store credit or a gift card.

Bath & Body Works
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Bath & Body Works

Open on Thanksgiving: Yes; last year, most stores opened at 6 p.m.
Free shipping: No; $5.99 flat-rate shipping on orders of $10 or more. 
Free return shipping: No
Holiday return window: Standard policy applies — no deadline on returns or exchanges.
Gift return policy: Exchange or store credit with a gift receipt; without a receipt, exchange or credit (for the lowest selling price, subject to applicable promotions) at the store's discretion.

Best Buy
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Best Buy

Open on Thanksgiving: Yes, most stores open at 5 p.m.
Free shipping: Through Dec. 25; free next-day shipping on many items. 
Free return shipping: No
Holiday return window: Qualifying items purchased between Nov. 1 and Dec. 31 can be returned through Jan. 14, 2020. Elite and Elite Plus members have 30 days and 45 days, respectively, after receiving the product or until Jan. 14, whichever is later. Cellphones and major appliances excluded.
Gift return policy: Merchandise credit with a gift receipt in store; refund credited to purchaser's account for returns by mail.

Cabela's
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Cabela's

Open on Thanksgiving: Yes; last year, most stores opened at 8 a.m.
Free shipping: $50 minimum
Free return shipping: No
Holiday return window: Standard policy applies — 90 days on most items.
Gift return policy: Exchange or store credit with a gift receipt (in store or online).

Costco
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Costco

Open on Thanksgiving: No; last year, most stores opened at 9 a.m. on Black Friday.
Free shipping: $75 minimum
Free return shipping: Yes
Holiday return window: Standard policy applies — anytime for most items; 90 days for electronics and major appliances.
Gift return policy: Costco Shop Card (no gift receipts).

Foot Locker
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Foot Locker

Open on Thanksgiving: N/A
Free shipping: For VIP members only. 
Free return shipping: Yes
Holiday return window: Standard policy applies — 45 days.
Gift return policy: Exchange or store credit with a gift receipt.

GameStop
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GameStop

Open on Thanksgiving: Yes; last year, most stores opened at 3 p.m.
Free shipping: No
Free return shipping: Yes (handling costs are nonrefundable).
Holiday return window: Items purchased between Nov. 1 and Dec. 24 can be returned through Jan. 15, 2020.
Gift return policy: Exchange or store credit with a gift receipt (in store or online).

Old Navy
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Gap/Old Navy/Banana Republic

Open on Thanksgiving: Yes; last year, most stores opened at 6 p.m.
Free shipping: $50 minimum
Free return shipping: Yes
Holiday return window: Items purchased between Nov. 1 and Dec. 24 can be returned through Jan. 15, 2020, or up to 45 days after purchase (whichever is later). Online returns must be received by Jan. 15. or 45 days after purchase.
Gift return policy: Gift card with a gift receipt (in store or online); without a receipt, merchandise credit (for the current selling price) via mail.

Home Depot | 2014
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Home Depot

Open on Thanksgiving: No; last year, most stores opened at 6 a.m. on Black Friday.
Free shipping: $45 minimum
Free return shipping: Yes
Holiday return window: Standard policy applies — 90 days for most items; 365 days with a Home Depot credit account.
Gift return policy: Gift card with a gift receipt (in store or online).

JCPenney
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JCPenney

Open on Thanksgiving: Yes, most stores open at 2 p.m.
Free shipping: $99 minimum
Free return shipping: No
Holiday return window: Standard policy applies — anytime for most items; 60 days for fine jewelry and watches; 10 days for smartwatches and fitness trackers.
Gift return policy: Exchange or gift card with a gift receipt.

Kmart
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Kmart

Open on Thanksgiving: Yes, most stores open at 6 a.m.
Free shipping: $59 minimum; no minimum for Shop Your Way Max members. 
Free return shipping: No
Holiday return window: Qualifying items purchased between Nov. 1 and Dec. 24 can be returned through Jan. 31, 2020. Shop Your Way members have until Jan. 31, 2020, or 45 days after purchase, whichever is later.
Gift return policy: Exchange or gift card with a gift receipt.

Kohl's
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Kohl's

Open on Thanksgiving: Yes, most stores open at 5 p.m.
Free shipping: $50 minimum
Free return shipping: No
Holiday return window: Standard policy applies — 180 days for most items; 30 days for "premium" electronics (including TVs, computers, tablets, printers, and cameras).
Gift return policy: Merchandise credit with a gift receipt.

L.L.Bean
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L.L.Bean

Open on Thanksgiving: N/A
Free shipping: $50 minimum; no minimum with L.L.Bean Mastercard. 
Free return shipping: For L.L.Bean Mastercard members only.
Holiday return window: Standard policy applies — 365 days.
Gift return policy: Merchandise credit with a gift receipt.

Lowe's Price-Match Policy
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Lowe's

Open on Thanksgiving: No; last year, most stores opened at 6 a.m. on Black Friday.
Free shipping: $45 minimum
Free return shipping: Yes
Holiday return window: Standard policy applies — 90 days for most items; 30 days for major appliances and outdoor power equipment.
Gift return policy: N/A

Macy's
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Macy's

Open on Thanksgiving: Yes; last year, most stores opened at 5 p.m.
Free shipping: $99 minimum ($75 through Nov. 17); no minimum with $49 beauty purchase or Macy's Star Rewards Gold or Platinum status. 
Free return shipping: Yes
Holiday return window: Standard policy applies — 90 days for most items. Items purchased at Macy's Backstage between Nov. 1 and Dec. 31 can be returned until Jan. 31, 2019. Also applies to some women's clothing, Finish Line apparel, furs, jewelry, watches, personal-care items, tech accessories, and small electronics.
Gift return policy: Merchandise credit with a gift receipt.

Nordstrom
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Nordstrom

Open on Thanksgiving: No
Free shipping: Yes (no minimum)
Free return shipping: Yes
Holiday return window: Standard policy applies — no deadline on returns or exchanges.
Gift return policy: Gift card for full amount with a gift receipt and for current price without.

Overstock
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Overstock

Free shipping: $45 minimum
Free return shipping: Yes; see standard return policy for exclusions.
Holiday return window: For items purchased between Nov. 1 and Dec. 31, returns can be initiated through Jan. 31, 2020, or within 30 days of delivery (whichever is later).
Gift return policy: N/A

Sears
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Sears

Open on Thanksgiving: Yes; last year, most stores opened at 6 p.m.
Free shipping: $35 minimum; no minimum for Shop Your Way Max members. 
Free return shipping: No
Holiday return window: Qualifying items purchased between Nov. 1 and Dec. 24 can be returned through Jan. 31, 2020. Shop Your Way members have until Jan. 31, 2020, or 45 days after purchase, whichever is later.
Gift return policy: Exchange or gift card with a gift receipt.

Target
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Target

Open on Thanksgiving: Yes, most stores open at 5 p.m.
Free shipping: $35 minimum; no minimum with RedCard (2-day). 
Free return shipping: Yes
Holiday return window: Standard policy applies — 90 days for most items; 120 days for most Target RedCard purchases; 365 days for Target-branded products. Return window begins Dec. 26 for electronics, entertainment products, and Apple products (excluding iPhones) purchased between Nov. 1 and Dec. 25.
Gift return policy: Exchange or gift card with a gift receipt.

Victoria's Secret
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Victoria's Secret

Open on Thanksgiving: N/A
Free shipping: $100 minimum
Free return shipping: No
Holiday return window: Standard policy applies.
Gift return policy: Exchange or merchandise credit with a gift receipt (in-store purchases can be returned only in store).

Walmart
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Walmart

Open on Thanksgiving: Yes; last year, most stores opened at 6 p.m.
Free shipping: $35 minimum (next day)
Free return shipping: Yes
Holiday return window: Standard policy applies for most items. For consumer electronics purchased between Nov. 1 and Dec. 24, the 30-day return window begins Dec. 26.
Gift return policy: Exchange or gift card (in store only); sender's email address can be used to return gifts purchased online.