12 Things to Know About Your Favorite Stores' Return Policies
A Sam's Club or Costco can pay for itself with low-cost bulk purchases and access to group-buying discounts, but the return policies are another benefit worth considering. They extend to the membership itself, which can be canceled at any time for a full refund at either store. Costco and Sam's Club also set no time limit for returns of most items (with exceptions such as electronics, cigarettes, and tires). At Costco, packaging and a receipt are not required for a refund, although they are preferred.
Amazon accepts returns of new and unopened items within 30 days for a refund but charges for return shipping. Some customers have found that when they request a return shipping label, they are issued a refund without having to return the item they bought -- likely because letting the customer keep the product costs Amazon less than processing the return and restocking. Many people report getting the "refund without return" message for inexpensive products or bulky items.
In addition to a seemingly endless stream of 20 percent-off coupons, Bed Bath Beyond has been known for a generous return policy: Even without a receipt, shoppers could get a full refund in the form of store credit or an exchange. As of April, though, refunds are issued for the current selling price minus 20 percent without a receipt. An exception can be made if the purchase is found in store records by searching the credit card used or an order or registry number.